Will not be returning -Gave this place a second go after the first time we visited.
The food was pretty good but the waitresses have no interest at all in serving.
Simple requests were ignored eg water, no anchovy on a ceaser, chili flakes for the pizza. It was understandable it was a Friday evening and was busy.
Saying this the waitresses let a few tables around us wait for 20 mins before approaching them and a couple of girls sitting by us got up and left?
Is this not the first thing a manager drills into servers that customers are key?? Letting people walk out is terrible. They all see to be inexperienced.
Second visit was a disaster - Sunday lunch time and all of the servers including the USELESS manager that was there walking around the restaurant like headless chickens.
My friend asked for water 3 times, my pizza came out after 40 mins after my friend had got his food right away.
No apologies from waitress either - I don't mind waiting if I am told.
The chef was placing food up and the servers and manager walked past numerous times leaving good food go bad. I heard the chef ask the manager to bring a steak dish to a table -she brought it and the guest said it was cold. The manager brought it back to the chef and asked to put it on the grill to heat it up. The chef said (obviously to anyone with any knowledge of food) that it would over cook the steak and it should have been brought up when it was hot. Ridiculous. The manager was a tall female with blonde hair and doesn't have a clue about managing a restaurant.
The whole experience was just a joke. We wanted to get out of there.
With all the delicious pizza places along 17th -Cibo and Una in particular with their great service and vibe I can see this place closing its doors soon!