Bought a sectional in 2009 with an extended 5 yr warranty. Started using the reclining love seat and the metal brackets holding the foot piece bend with the slightest weight. Once bent you cannot put them back down. The center seat in the sofa is useless because a metal bracket broke. Called customer service who sent someone out to take pictures. They called the next day and said it was not a covered repair.
Their furniture is completely useless and they will not cover any defect. Stay away from any roomstore.