My husband & I took some clothes & purses here & when we were handing the bag & box over the lady informed us it would be a 2 hr wait. So my husband & I decided to just hang around the area because we live about 40 min away from this location. After 2 hrs of waiting we came back to see about our things & the lady said that they couldn't accept none of the clothes or handbags because some of the clothes had holes & they can't accept name brand handbags w/out receipts. First of all I understand if they can't accept clothes that have holes, but there were some good sweaters, shorts, and pants that had only been worn maybe 3 times that looked brand new (no holes), second they should have told us their store policy about what they can & cannot accept before wasting me & my husbands time (2 hours!!!) Never again! Pissed!