This Bed Bath & Beyond is consistent with this chain's stores. The staff is helpful and efficient. I went to return an item because I received two of the same gifts, and the process was quick and painless. I really hate it when stores make you jump through hoops to go through their return/exchange process. BBB at this store did not make go through anything painful.
My only complaint is that US stores have identical products for 10-20% lower in price. What gives, our currency has been practically at par for years now.