This place was horrid. My husband and I got a deal to stay here back in April 2012 for our anniversary. (it was also our 1st night ways since the birth of our daughter) It was in a good area surrounded by nice resorts. The pictures on their web site were misleading and not at all what the rooms or grounds were actually. After arriving we found our room at the very back of the grounds which was a plus with the privacy. The hammocks were nice and relaxing. The room it's self was large but stuffy and dusty. There was dirt and cob webs on the walls. It was definitely uncomfortable. The beds even seemed dirty and thry were very uncomfortable. We decided to go to the pool to get a couple drinks and enjoy the sun. It was getting late so we were limited on time for sun. I choose the only area where the sun was still shining while my husband stood at the bar waiting on a staff member to assist him. After about 10min he gave up 5 min later a staff member appeared however did not serve us, or acknolwde we were there. Instead he began straitening pool chairs and then told us we would have to move our chairs to one of the shadier spots. I was confused by this however the staff member made it clear it's not his problem. The staff was not hospitable. I was appalled. We left and got ready to go out to a nice bar in the area to get drinks and appetizers as they do not have an active bar/resturant on the grounds. we also dropped our car off and tried to use their service that will take you to your destination however after waiting 45min wait we just called a cab. (this was a weekday, not even a weekend) the staff didn't apologize or give any explanation. This was a disappointing night out (we left early as it was not worth another night)