The gym was almost always dirty. Parts were broken on many machines. The men's locker room and bathroom was almost always disgusting. They do NOTHING to enforce their own gym rules making it a cluttered mess with gym bag's and crap on the floor, and filthy machines. When I decided to cancel because of the horrible conditions of the gym, the staff was rude, unhelpful and it became quickly apparent that gold's gym has no interest in keeping their customers. The cancellation number would not ring, and there is no way to contact gold's gym directly. The manager was the rudest of all the employees I dealt with. WORSE GYM I HAVE EVER BEEN TO. The corporate practices are awful as well. STAY AWAY. It is worth the little extra for some of the other nearby gyms.