Absolutely horrible customer service. In today's time you should not want to lose not one customer every penny counts and it adds up as revenue for the year. We used to always order pizza from this place until one day we ordered and the pizza was not to our liking. The pizza was dry and appeared as if it was overcooked we called to explain our concern and the owner went back and forth with me indicating that he saw the pizza when it went out and that it was to his liking when it went out. Now keep in mind that I am the customer and I had never had a problem before as far as returning a pizza or receiving a pizza that was not to my liking. Nevertheless the owner did not want to make it right he insisted that the pizza was okay he was not concerned about my complaint and he refused to make another Pizza and send it to us. Since that day I have not patronize that place at all Papa John's delivers in this area now and I will never ever go back there. I think the only reason he may continue to get business in this area is because the pizza is so cheap.