The staff is wonderful and very accommodating and friendly. The 85 min. massage is worth the extra $$! All services are very reasonably priced for the Scottsdale area. Jacuzzi was down when we were there but the pool area is very comfortable and relaxing. They were able to take a last minute shampoo and blow-out with a smile. Be sure to check out their jewelry and gifts too. Highly recommended day spa if you are staying in the area!! P.S. Bring your own champagne if desired!!