Two years ago I was looking for a bike and went into Erik's bike shop at the old location on Whitney Way. The selection of beautiful Specialized bikes was excellent but the salesman was pushy and rude and made me feel really uncomfortable. I definitely got a hard sell so i walked out.
Fast forward a few years and now I have an entry level road bike (purchased elsewhere). I took it to Erik's for some repairs. They did a LOT of work on the bike. I did some research after the fact and found out they replaced some things that did not need to be replaced. The work was faulty and my bike was a safety hazard after they were done with it. A buddy of mine fixed it up and it is riding smoothly now. I should have taken it to my friend to start with.