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  • Ever since Leslie's bought out this store, all they care about is up selling you chemical that you do not need. I no longer recommend this place. During my most recent episode with them, I went in for a water test and mentioned we had some yellow algae. Water test came back fine but since I mentioned the algae he sold me Yellow Out and told me how to treat it and then to come back and retest after. Came back after using the Yellow Out and now my phosphate levels were "through the roof", which now he tells me can be caused partially by the yellow out. The only way to get the phosphates back down to acceptable levels is to either drain the pool (which he stated I "can't" do right now because it's too hot and the pebble tech will crack) or treat the pool with PhosFree... 2 $35 gallons of PhosFree. I have used PhosFree before and was reluctant to use it again because it spiked your pool pump pressure and requires you to clean your filters again and again until the pressure goes down. The sales guy insisted the phosphates MUST come down or else my chlorine levels would never be able to be maintained/ I'd go through way more chlorine. When I got home, I researched this more and found that low phosphate levels really aren't the end all be all to a maintained pool. The whole Leslie's business model is to sell you chemical you really don't need and convince you it is the only way to maintain your pool correctly. Acid, chlorine and the occasional algacide should do the trick just fine. Don't buy into Leslie's. The sales guy also conveniently forgot to mention no returns on unopened chemical when I asked if I could return the PhosFree if we drained the pool instead (when he started telling me I couldn't drain right now because it's too hot).
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