This is sort of a cluster of a story to tell as a review and maybe not a reason for a single star but it's not how things happen but how you deal with them, I'll write.
In town for the week and we decide to have a Holiday night our at Rock Bottom. Bosses wife sets it up from 6-8 with open tap, appetizers and some other goodies. Now long story short we get there at 5:45 and it appears there was a mix-up and they had us down from 4-6 (what office does anything at 4 on a Thursday). They hold our area for an hour, till 5 before the call to see where we are, of course its after 5 so the phone is off. They don't call the second number, just give away our area.
So again, long story short we show up at 5:45, all 14 of us and we don't have a table. Manager on duty cops a serious attitude with our boss and it all goes down hill. We finally get seated and the service is AWEFUL!. They bring out apps after about 30 minutes but then take them away because they are for the people at the table we were supposed to be at (serious no-no in the biz). When food does come out it's COLD.
Felt really bad for the two servers although I do think they got tipped well. As for the management and the kitchen that part was about as bad as you can get. Beer was half ass and not worth the trip.
Would not return, no way!
KT