Wow, this place is horrible!!!
I placed an online order for pickup and took advantage of their wings promotion as I was craving wings and didn't have time to either make my own or go to my favorite wing places.
I arrived at the location 5 minutes after of my estimated carryout time and the counter was very busy, understandably it was dinner time on a long weekend. However, even with two people working the cash only one was seemed to be serving pickup orders and she was taking way too long chatting with a relative who was there to pickup an order.
The food was extremely disappointing. I ordered a side Caesar salad, a regular order of garlic bread with cheese and 8 wings and it came to $15.57. While normally this is a reasonable price but it did not taste very good, the portions of the garlic bread and salad were small and the Caesar dressing packet was warm which I didn't attempt to use as the packet said to keep refrigerated, which I also question the safe storage of the salad which I noticed that my entire food order was stored under the counter of the cash for who knows how long and stored with hot food. Also this is from a fast food chain which I expect better value especially at this poor level of quality.
With the 60 cent wing promotion, even at this price it was not worth it. The wings were soggy and overly battered and swimming in a pool of hot sauce. While the sauce was hot it lacked any other kind of flavor.
I also can't believe I paid $3.99 for two pieces of mediocre garlic bread with cheese, what a rip off! I could've gone across the street to the Kitchen Table market and pickup enough garlic bread to feed a family and made it much better for the same price!
While I didn't eat my salad, I still couldn't finish my 8 wings and two pieces of garlic bread because it was so bad.
I tried to file a complaint to Pizza Hut Canada's consumer service contact page, but that page was conveniently not working.
There are many places around the city that make excellent wings which deserves your business and definitely worth the cost of delivery.
What a waste of 15 bucks! AVOID THIS PIZZA HUT!