My wife went in to cancel our monthly membership over a month ago before we moved out of town. They said a manager will take care of it. Now I see I have been charged twice since then and called to have it canceled. They said I need to come in. I said I don't live there anymore and need it canceled. She said a manager will have to do it that no one there has the ability to cancel memberships. Seems like a bad way to do business. I hope they cancel this and promptly refund my last two charges.