I loved this place the first time I came, the food was great it was relaxing and even though it was crowded you didn't have lines for food more then a minute or so.
I went this weekend and given it was a holiday but some of their practices just sucked! I waited in line for 2 hours to see a sign at the registers saying "Due to the Holiday limit your dining time to 2 hours" okay 2 hours is alot but our plan was to sit relax enjoy dinner and talk. That was really irritating. If they want to push more people out of there so they can make more money then charge a discount for limiting our time!
Then the "platinum / diamond" members line was just ridiculous. I know these people spend lots of money but it wasn't like Disneyland where they let 1 go from the normal line and 3 from the fast line. It was they ALL get to go 1st. So we would see people walk up and be seated within 5 minutes whereas everyone else was waiting 2 hours or more. And it wasn't a few people there were tons of platinum members.
Overall if there is more than a 10 minute line I will not return to this place.