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| - My husband and I moved into a new home and wanted a quick lesson on our new pool equipment. We saw the great reviews of Bee Clean Pools and decided to sign up for "pool school", which is an a 3-4 hour class at your home on how to properly maintain your chemicals. The owner states you get free text support for the following two years to help balance your chemicals each week. The class was informative, and we learned some new things about taking care of our pool. Throughout the class, the owner was extremely cocky, stating he won the "Pool man of the Year" award, but at the same time, we felt he was always holding back a little information in order to keep us as a customer. At the end of the class, the owner compiled a list of everything we need to "properly maintain" our pool. HOLY CRAP - if we agreed, the bill would have been over $500 (which included pool school)!!!!!! He did state that a few things we could probably find cheaper at B & L Pool Supply, but he made up for that because he delivers. We told him we needed to think about it, and went to check out B & L. Well ,we found everything on the list for under $150 at B & L Pools. When we told the owner, I think he was surprised that we comparison shopped, and said a sly comment like, "Well, I guess I won't be telling other customers about B & L". We initially texted him our chemicals each week, to help balance the pool, but once we got the hang out of it, we didn't feel like we needed to text him for advice all the time. Recently, we have attempted to occasionally text for advice, but twice we haven't heard back from him. Apparently, if you don't text often enough for support, you don't get the two years of support. Overall, he was informative, but I think there is a cheaper pool school out there (we paid $150). Plus, we just got that used car salesman vibe every time we interacted with him...he always seemed to be trying to sell us something.
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