Most people don't like car dealerships and their service centers but there's always an exception. Today I have to give a S/O to Bell Honda. Not too often I praise a dealership but really deserve this one.
I actually bought a car for my son last Memorial Day. I talked with Robert Garcia over email and phone trying to get the car I wanted. Also, got a deal using True Car. Guaranteed price. Woo hoo. Since, I couldn't come in til Monday Robert hide my car (black on black) until I could get in.
Very easy when I came in on Monday to purchase. Just had to wait a long time for the Finance guys to write me up. While we were waiting, Robert even went outside to help get my car ready so I didn't have to wait too long. S/O to Robert.
Fast forward to today. We were getting our first oil change. Robert recommended the service advisor Bryan Stevens. We made an appointment for mid-early Saturday. Met Bryan and we needed an oil change and tire rotate. Had a coupon for oil change for $33 but Bryan informed us since we bought the car here that the first oil change is $5. Woo hoo. Have to give S/O to Bryan cause he could have just taken the coupon and not told us about the first oil change. Can you say integrity. Thank you.
In the meantime, Bryan noticed we had a chip on our windshield and that Bell Honda could take care of. It would be free cause of my insurance.
So Bryan told us it would take an hour and 10 minutes for oil change, tire rotate, and wash. So while we were waiting we got together with the window replacement guy. Within a half hour Bryan comes to us and says the car is done and washed. What? Less than an hour. 30 minutes. Unheard of.
Anyways got out of there in under thirty minutes with a oil change, tire rotate, wash, and an mobile windshield replacement for $17. Woo hoo. Unbelievable.
So S/O to my salesman Robert Garcia and my service advisor Bryan Stevens. Again I have no problem using either one of these guys for a new car or service. I will be back and recommend you use Robert for a new car and Bryan for service. They are the best.
Bell Honda you should give them a raise or something cause this is what you call great service and integrity.