This review is going to be redundant, as I will echo what many have previously posted. Stay away from total Real Estate of Nevada. We rented from this company for about 18 months and it was an extremely negative experience.
Let's start at the beginning. When we moved in the house was filthy and wreaked of smoke. We had to clean everything and have the popcorn ceilings painted. There were dead boll weevils in the kitchen cupboards and the appliances, closets and bathrooms needed attention. The water pressure was a trickle, which made showering painfully cold. When we called to have it fixed we learned of the $65 charge we would have to pay to cover THEIR home warranty coverage. Not long after that, the garage door opener stopped working and we had to pay the fee again. The office staff was never helpful or responsive when we called with questions about repairs.
Their accounting methods are questionable. One month they called to tell us that we were late with our rent and would be responsible for a $125 late fee. We responded that we had indeed paid but they would not believe us. We had to print off our bank statement showing they had cashed the check on the 5th of the month and show it to them before they looked at their own bank account to see we had paid. They never apologized for the inconvenience.
When we moved out we cleaned the home thoroughly. We left the place in impeccable condition. Imagine our surprise when they only refunded half of our deposit claiming that we didn't clean the oven, a toilet, a closet or weed the yard. These people are scam artists, and Steve is chief among them. This is a man who should lose his license. We have purchased a home and are so happy to be free of Total Real Estate of Nevada. Stay away from this company at all costs.