I felt very ripped off.. I could see why some people have written concerning reviews about this place.
I know this is a very busy area but when I walked in, I never got a greeting. Usually that doesn't bother me in a fast food setting because my expectations aren't that high in places like this. I know she was the only worker there to provide service, so I'm sure she had some confusion mixed up with my order and the pricing.
I ordered the Spicy Italian and was charged for the Italian BMT instead.. I tried to explain to her that there was a mistake and I should've only paid $6.25 for my sandwich instead of $7.49 + tax. I tried to explain my situation but she insisted on telling me to order the wrong sandwich as a meal which saves me a couple cents.. I ended up spending $8.11 on the meal
There was a language barrier and no one else there to help me explain my situation. No manager was around or other staff to support the busy traffic coming in. I felt hopeless but really hungry, so I just gave in to the argument and purchased the meal I didn't want and was charged wrongfully for a different item more expensive than my actual order.
On top of trying to get her name, I did not see a badge on her uniform and was denied consent for it.