This is the second time we have used Class A moving. One of the movers is the same man we had 3 years ago. Both times they have been polite, never complaining and reasonable with all the charges stated up front. We moved from a second floor condo to a 3 story home and zero complaints. I also have 3 heirloom pieces that are over 100 years old, including my grandmother's curio glass cabinet and they handled all with great care and attention. I cannot recommend them enough. I absolutely don't understand a negative rating on these folks... they are friendly, reliable, fast, and careful with everything. Wonderful!