Joe is a good guy and puts care into the work he does. He gives honest advice and isn't there to squeeze every dollar out of you unlike some auto shops. Appreciate that they gave my car a quick cleaning before returning it back to me. Would not hesitate to use them again in the future. Prices are maybe a touch higher than what I've seen at some of the other audio/security places, but not unreasonable, and I'd say commensurate with the quality of work done.