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  • I paid for the car in full before I arrived for a quick check out. That didn't happen had to wait in line and go through all the steps again as the counter person had a cold and was more then happy to cough all over me several times. Have to take a swing at more upgrades. Then SIXT placed a hold for $500 on my credit card 3 times what the price of the rental was. Upon arrival the attendant treats you like you have wrecked the car going over every inch of the car and the interior tells you every thing is good and you will be emailed a receipt. Knowing full well I should have never left without a receipt, I did because he told me nobody gets a receipt it will be emailed. So I left went to the front desk waited in line again got the receipt. Noticed an extra $6.57 charge on the bill after enquiring about it I'm told I didn't bring the car in with the fuel full, which is a sham car was filled up, close by like I have been doing the past ten years. For $6.57 I'm not going to do anymore follow-up with it other then post it a couple of times and if others get the same over charges and post it as well I'm sure it will eventually catch some hungry attorney who will eventually get even with SIXT. What comes around goes around. Just not sure how $6.57 is worth getting negative posts over and losing a customer for life. RESOLUTION SIXT management was all over this and kept digging deeper After 17 plus emails we got to the bottom of the over charge some how I turned the car in two minutes early so they took a day off my bill and charged me for 3 gallons of gas to make it up "Tank was full" So they ended up refunding all three gallons of gas which was around $51. Had they just said thanks for renting no change on the estimate I would have been fine. This place is a cluster Funk I do hand it to management for getting to the bottom of this and I'm going to try it again I do like the cars I have doubled the star value from the original review.
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