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| - I recently went to the Abrams eye institute for a cataracts exam. The place looks very professional and the staff was very nice and helpful. Everything went well until I met with the office manager after my exam was over. I'm sorry, but I can't remember her name, but she was terrible! She was like the worst high pressure car salesman ever. She told me many things that contradicted everything that I'd heard or read about cataracts. Everyone has told me that my cataract surgery could be put off for months with no problems other than a gradual decrease in vision. She told me that I needed to get it done asap or my cataracts would turn hard (and I quote) "like concrete" and be very difficult to remove and very traumatic to me if I waited. She insisted that time was of the essence and that I needed to get the surgery asap!! She wanted me to schedule the surgery right then.
She also told me that I was "legally blind"! I told her that I could see everything just fine. I could read books, use my computer, watch movies and read road signs from far away. She insisted that if I went for a new drivers license, I wouldn't qualify. My vision tested 20-25 in one eye and 20-30 in the other. Obviously, my vision wasn't perfect, but I was a long way from being blind!
She also raised the price quote that Dr. Abrams himself, had just given me by $1,200! She said that he didn't know the prices and shouldn't quote them (even if he does own the place!). She also said that I'd be a fool to not get the laser surgery that they offered for a $5,600 out of pocket expense on top of what Medicare pays.
My daughter is a medical student and she insisted that I get another opinion. She suggested that I see Dr. Pizio at New Eyes. I later found out that laser surgery is better for SOME patients with astigmatism, but that I was not one of them. Dr. Pizio did my surgery for what Medicare pays and at NO COST TO ME without the laser. She does offer laser surgery but insisted that it was NOT needed for all patients. Everything went perfectly and my surgery and recovery was a breeze! No problems at all!
To sum up, Abrams Eye Institute may be a fine place to get your eyes fixed, but I'll never know since I was completely turned off by the high pressure sales tactics and false information given by their office manager! I had no problem with anyone else there. Dr. Abrams seemed fine to me but he really needs to replace that office manager IMHO.
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