I have always wanted to try this place so when my unlce said he was making reservations and asked if my family wanted to join i jumped at the invitation..We had reservations on mothers day for 545, at 7 we were barely getting taken back to our table. The waiter came took our drink order and dissappeared.. we finally flagged him down and asked if we could at least get bread, he took our orders and then got the bread.. once the drinks came out he forgot to put in two.. so finally after 10 minutes the last 2 drinks apps and bread came out. The clam chowder was good and the drinks i was told were good also. But once it hut 8 i was getting fed up with the slow service and decided to leave.. the server who didnt seem to care before saw the frustration and became very apologetic. I asked for the manager and he got him right away.. i let the manager know how mediocre the service was as well as how we were waiting since 545 and that it was too late to wait for food.. all he gave were excuses, its the busiest day, the kitchen is backed up so i let him know i didnt want excuses.. so he said your right its fault its all my fault.. let me remove your items and you can go.. very snarky and could care less i was upset because they were busy.. why over book and continue to take walk ins if you dont have the space.. it's a real shame because out of the party of 10 after an hour of waiting everyone said let's go and I was the one said no let's wait. Thanks for the great Mother's Day experience that my wife mother mother-in-law aunt and all the other ladies received by dining in at your restaurant.
Add on.. my grandmother said that when she was walking to the back for the restroom she heard the staff complaining with the manager about how unreasonable the guests were and that we should just leave if we dont like it. Ridiculous im glad you appreciate the people that help pay your paychecks.