| rev:text
| - I came here the third time to this place as of yesterday. I was going to write something positive about this place but after what I had experienced last night, NOT ANYMORE.
The first two visits were pretty good. I was able to play darts with my friends with ease and not have to worry about getting a machine or what not. Simply just walk in ask for a machine, play and leave happy. Simple.
After yesterday won't be coming back here for awhile. Or ever. Never had to deal with so many issues at one place for practically everything. First off, what really pisses me off is that the staff at iDarts are clearly oblivious or un-trained to know there own policy and rules about their own facility/business. I came here with a couple of friends to play darts, the front desk staff she said they were all reserved at the time so we couldn't play, but she suggested if we wanted to play beer pong we can play until one of the machines opens up. Ok fine, so we went to play to kill time. Within the middle of our game one of the waitresses came up and told us that we have to wrap up our game because another group had 'reserved' the table...
So we didn't think anything unusual, so we finished our game quickly and went to grab a seat with our beers to wait until a machine opened up. After some time and nothing opened up, my friend went to the front desk again to ask if we just use a 'reserved' dart machine until someone comes, apparently that night every single fucking machine was "reserved'. And somehow he had mentioned about the beer pong table and the girl at the front desk said that there is no such thing as reserving the beer pong table, it's just first come first serve policy. WTF?! So why did the waitress to tell us to leave because someone had booked it? When there is no such thing as bookings for a beer pong table. Pretty much one staff member is telling us one thing and other is telling us something different.... Makes no sense.
We tried to go to an available dart machine and some dooche came up to us and was just being an asshole, and telling us that he had reserved the machine and the whole area that consisted of 2 other machines and that we couldn't cant play in this section. And they were only using 1 machine amongst their entire group of 12.
AFTER that, more issues that arised was when we finally had found a machine that no one was using and we were eyeing the machine for a good 15 minutes we decided to go use it. And when we had put our money in some other asshole comes up and says that we took his machine and that he had paid money already... So wth did you leave the machine if you had put money in it then ? And he demanded that we pay back for his game...
I've never had to deal with so many god damn issues in 1 place ever.. I really hope iDarts in the future gets proper staff and train them better instead of getting airhead pretty faced waitresses who know nothing about the business and rules. As well maybe they can fix there 'Reserved' policy. Since everything is 'Reserved' all the time... Just ridiculous.
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