| rev:text
| - Since I've moved here to Las Vegas seven years ago, this is the only DMV location that I have been to. So really, I have no other DMV in LV to compare it to other than itself, 7 yrs ago to now.
Back in 2003 when I needed to get my driver's permit, I came here to take the exam. The line started right when you entered that front door and the place was so unorganized. I stood in that line for two hours just to find out that I didn't need to if i was taking my Permit Test, that instead there was another (short) line that I needed to stand in. A waste of damn time...why didn't anybody tell me? Well lucky me didn't pass and so the second time around, I knew what to do.
In 2004, I went to take my Driver's Test. You showed up, skipped the whole line thing, and took your test. But, its only smooth sailing if you got an appointment, if you didn't you'll be there on stand-by probably all day. The problem was, making the appointment was like pulling my own teeth out. You needed to make an appointment per phone call. I tried physically going in, but they said to call the number. So for two days, I called and was always put on hold for two hours or more. Finally, I got an appointment. When i didn't pass that first test, I was bummed that I'd have to deal with that stupid phone thing again, but thankfully they re-schedule you on the spot.
I never had to go back to the DMV for anything since I can renew things via online. But this time around I had to make a special trip to the DMV. Just this past week, I was notified that my Vehicle Registration was expired. However, I can't register the car without a smog check and I can't drive my car out to get the smog check without a up-to-date registration because it is illegal. So I took another car to the DMV on Wednesday morning an hour before the place opened to get a One-Day Moving Permit, so I could take my car to get it smogged. There was a long line wrapped around the side of the building. "Oh, Here we go again.." I muttered as i walked to the end of the line.
To my surprise, over the last five or so years they have made major improvements. I was impressed. Fifteen mintues prior to opening, all the employees come out and ask everyone one by one what they're reason for coming was. they split everyone into three groups. One line was for registration, the other was for driving tests (written and physical) and the last is for everything else. When the doors opened at 8a, I was in and out in twenty minutes. I went home to get my car, and got it smogged, an hour later I was back at the DMV and instead of waiting in line to renew my registration, I was directed to the new Kiosks that they have there. THat took me two minutes. I paid my late fee and registration and the Kiosk printed my registration and Decal sticker right there for me, no lines!!!!
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