My family and I decided to try Kneaders yesterday 2/26/14 after shopping at Target. We popped in through the drive-thru and were surprised at the selection. After ordering 3 adult meals and a kids meal we tootled home. Once we got there and unpacked I noticed they forgot all of our chips and pastries for the meal combos. A quick drive back and going in meant standing in line. Once I was to the front the manager was very apologetic about what happened and gave me a free loaf of any of their bread I wanted to make it up to me, and also verified that was enough.
My point, they are new, they are bound to make mistakes but the fact the manager seemed very bothered by it, and even after tossing something free at me, wanted to make sure that was enough and was willing to do more to make sure I was happy, says a lot about this place.
The food was amazing, the portions are big, it seems pricey when you think you are ordering a sandwich but once you get it you understand. I had a fruit tart from there that is better than any I've had before.
We will go back, and often. I am very happy they have moved into our area and look forward to telling all of my friends and co-workers about it.