Staff always greets us while walking in! Everyone every time we've ever been has always been upbeat, super friendly, loves kids, and has excellent customer service for the child and adult.
Been going here for years!
Don't forget to sign up for emails and register your animals birthday. We get emails when our animals anniversary birthday is and often get free accessory coupons. Print all coupons before arrival from your email. Also some coupons from websites do not work in store either.
We like to buy gift cards from Costco when they have them. Costco usually sells $50 for only $40 and each gift card is worth $25, which is also great for birthday presents to a child as well. $25 in there gives you many excellent options for an animal.
These animals come micro chipped. Your UPC is in the animal, so if you ever find a build a bear loved one you can take it to the store and find its Mommy or Daddy. If stitching comes apart they will gladly stitch the hole back up and make sure your animal isn't scared. Super cute!