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  • Located on Queen Street, you enter through the stairs and there is a pretty big waiting area with XL jenga and some other games. I had bought a groupon for 6 people, and I'm so glad I did because I would never pay regular price for this place. The customer service was good, but I've been to quite a few escape places now, and there are a few indicators of a low quality escape room. 1) they didn't blind fold us when going into the room which is not a deal breaker, but it adds mystery and intrigue to what you're doing. 2) the employee did not tell us the story or what the objective was (obviously to escape, but why are we escaping, how to escape, etc) 3) the props were lacking and did not correlate with what we were doing. Loved the hardwood floors, but in the prison escape room we did, it detracts from the experience and just brings you to reality that you paid money to be shoved into a room and solve mediocre puzzles to get out. For the room and the puzzles, that is why this rating is so low. The only good thing about our room was that it had a little bit of technology and sensors. This place is similar to Esc-it in terms of puzzles and quality. Our biggest issue is that the puzzles didn't make sense and/or didn't relate to the theme. There was no indication of what was the next step or what we were doing. There was no storytelling involved in this room. On the last puzzle we had to do, it didn't make sense to us and when it was explained, it was like "how the heck were we supposed to know that?" Because the answer was illogical and was an "unwritten rule." Escape rooms are supposed to be fun, but it became just stressful. At the end, we asked what the success percentage was, which was 5-10% roughly. That just goes to show that people had the exact same problems as us where puzzles had no connections with their answers. If you are a beginner escapist, buy the groupon and try it out, but know there are better ones out there. If you are an experienced player, save your money and go to Omescape or trapped or other escape rooms.
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