This hotel was very disappointing. My friend and I were here for a weekend and we were treated so badly by the staff. We will never be returning to this hotel again. None of the staff seem to make any effort to go above and beyond for their guests.
Even after initially posting this review and a staff member asking me additional questions, the hotel has not even responded to my concerns. The front desk was too busy to send over a manager at check out to hear our concerns as well.
In addition, the hotel was dirty and incredibly smokey. The facilities cannot compare to other hotels in the area. I highly recommend the Hyatt on Gainey Ranch. Similarly priced but the value and customer service is unsurpassed.