The first time I got a wax here I said never again.. It was filthy, the employees were rude and act as if you are a bother to them. I only came back because I didn't have a lot of time to go to my usual place. Once again it was horrible..They had a grocery cart full of dirty towels in their waiting area in open view and the girl who took care of me couldn't crack a smile to save her life; She slapped on the wax and tore it off w/no concern whatsoever... Now it's never again!