I love supporting small businesses in my neighbourhood so I really wanted to enjoy the food at this place. The restaurant looks like it is run by a family with the parents working in the kitchen & the twenty-something kids are at the counter taking orders. The place is clean and the prices are fair (considering it is real lobster). Like I said, I really wanted to like the place & hopes it does well but there is a lot of room for improvement when it comes to the actual food. I ordered the Maine style Lobster Roll Meal which came with a side of coleslaw & fries and a Lobster Bisque which comes with garlic bread.
Lobster in the roll could use more seasoning - all it had was mayo, the roll itself was too much bread & didn't taste fresh even after it was toasted.
Coleslaw was not good at all. Just cabbage & mayo. They need to use a real coleslaw dressing - it isn't too hard, there are dozens online. Also, the portion size could be a little larger - I've had Costco samples bigger than what they gave.
Fries were OK.
Lobster Bisque was bland and thin. Again, I think they need to Google some recipes to get the right flavour. You can't just put some lobster meat & soup stock together and call it Lobster Bisque. There's certain seasoning spices needed and it should be a thicker, denser, consistency.
The Garlic Bread was also mediocre - the bread must be from the same place the got the Lobster Roll from.
If the food was better tasting I think the price point is fine. I think they do use good quality lobster so I don't mind paying for it - they just need to improve their recipes/cooking methods.