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  • So disappointed in this place! I think there are a couple of genuinely great technicians who give good customer service but I had a miserable time here today. I returned for the third time this year and felt irritated the whole time. The young girl who has done my nails in the past was busy so the older woman did both a pedi and gel mani. To begin, during my pedicure she pointed out the cuticles and area around my big toes and kept saying it "had too much" she asked if she could trim and I said yes a little bit was fine. She began to dig in there and I told her when I felt too much pressure. She eased off of that but kept making comments about these particular toes. At one point an employee was asking me about nail colors so I was distracted and meanwhile the lady working on my feet kept trying to get my attention to show me what she cleaned up underneath my nail. Since I was answering the other employee's question I didn't hear her so she proceeds to put the piece of "gunk" on my lap for me to see. I was completed disgusted and mortified. I told her that was rude and gross and wiped it off. I couldn't believe the audacity she had in doing this. Obviously people go to get pedicures because they need them.. didn't know I was expected to show up with perfect feet and clean nails. Fortunately she stopped that and finished up the pedicure. However I have to note the other employee didn't say anything to her and obviously heard and saw my reaction to what she had done. On a side note they were blasting a Trump rally in the background and all partisan divides aside there is absolutely NOTHING relaxing about a political rally playing while you get your nails done. I really felt like waking out but it was late and my last attempt at getting my nails done before leaving out of town. If you're a regular and you have those go to people for great service I can see why you come back. For those trying out for the first time or looking to establish your go to spot in Las Vegas I would not recommend this place. There has got to be something better out there where you actually feel pampered and relax. I will not be back!
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