I really enjoyed my visit with Dr. Monroe. She was pleasant, and talked me through my first visit as I was extremely nervous going in.
My problem was with the staff. I was charged 2 $50 co-pays in 1 visit and told it was because I had a pap and ultrasound done. My insurance company said although I was checked for multiple things, I should have only been charged 1 co pay since there was only 1 visit.
After that I was billed $152 in lab fee's which I paid. The next month the same $152 bill came in and my father opened it and paid it out of my account. On the 3rd month, yet again another $152 bill came and I mentioned it to my dad... It was weird I had received the same bill for the same amount when I had paid it. At that point he told me he had also paid that same bill. It took over 5 months of call after call to the receptionist and billing department. They would say things like "We will look into it." or "We're speaking with your insurance company."
Finally I threatened to get lawyers involved if they didn't refund one of the $152 payments and 1 of the $50 co-pays that I was double charged. Because of the office and billing dept I will not see Dr. Monroe again.