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  • I have been to this Jack Astor's location many times and always had great experiences with the welcome staff, servers and you are served in a timely matter here. My first experience that is making me rethink coming back here was today's experience with our server, Sarah. I was in a group of four and we had enjoyed our food and paid our bill. She had came back and asked us how her service was and if we had meant to only leave 5% tip. It was an honest mistake because I thought I had left 10% which I did end up giving her, but that experience left our mood at the table with discomfort. I am usually a well tipper, so this was a first and regardless I have never had any type of server ask me if my tip was substantial. I never had an experience where a server asked me "did you mean to only tip me 5%". If I were to be technical it was 8% and thinking back I regret leaving her the 14% after. I should have ordered a large chicken wings order and left her 0%.
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