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  • Looking through the different food joints at the outlet mall, I was relieved to find this place especially because they served paninis. I ordered turkey cuban panini and being that i used to work at a food joint who serves this sandwhich i knew exactly whats suppose to be in the sandwhich. Just my luck, when i got my sandwhich it was basically a turkey and cheese sandwhich. NO pickles or mustard when its suppose to have those two main ingredients. To make matters worse, i went back with my sandwhich and politely (even with a smile) asked if i could get some pickles and mustard added because there weren't any. The cashier was nice to accommodate me and even offered to make me a new one. She said, "you deserve what you paid for". I appreciated her for that, however, the lady (hispanic middle aged) employee gets mad at me for asking for pickles and mustard, and to top it off looks to her co-workers and starts talking in Spanish. They all glare at me with ugly looks as if i was the one at fault. I just wanted a properly made cuban sandwhich! The hispanic lady rudely drops the pickles at the counter and sends me on my way. She tells the cashier not to make my sandwhich and even argues a bit with her. I lost my appetite after that. I've never experienced such poor service. I paid $12 to get this crap. Management needs to get their stuff together or they should just close down already. Don't display a menu you can't make correctly. False advertisement. Very very very disappointed.
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