Now a days, when people go out to eat, they are expected to pay more. No big deal. What is required in return is decent service along with a basic expectation of a meal. We just returned from dining there, and were very disappointed in both! We each had a pizza, me a medium, and her a small. On my pizza, was little to no tomato sauce. Almost non existent. The place was empty at 3:30 in the afternoon on a Saturday. I eventually was able to get some tomato sauce in a container on the side, where I would apply it myself. Not very many toppings on it either. The waitress, was slow and very seldom seen. I later spotted her sitting in the corner of the kitchen on her phone. She never came by to offer anything else or to refill or drinks. She couldn't really care less. We won't be visiting ANY Boston Pizza after this. It's not even 5% of the place that it used to be, while I was growing up; and I suspect, that they will be closing their doors to a lot of outlets in this city. Too bad really!