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  • Went to buy a 2014 4-door Fiat 500L Trekking model. After advising what colors and options we wanted, we were advised one was available in the valley (in storage) & would be ready for pick up next day. We called the next afternoon to confirm delivery and were told the one matching was dented and/or scratched. Told another matching could be brought from Vegas but it'd be several days for delivery. An hour later, received a call and told another found in Tempe and to come to Scottsdale by 6pm. Upon arrival paperwork had both my and my spouse's names misspelled with numbers in our address transposed. Dealership still wanted us to sign on the incorrect documents. Waited for another 30 minutes and another salesman finally pulled up in "our" car with his two kids in back with hands on the windows. Windows weren't tinted (as promised) and anti-scratch coating not on yet (per salesman). Vehicle color scheme was wrong. No Trekking-style trim on vehicle, either...??? Manager then advised he could have told us the day before no vehicles matching our wants (including the dented/scratched one) was even available within 400 miles! Waste of time and gas for this BAIT AND SWITCH.
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