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| - This place is okay. Would I use it for my children given I have many other options? No, probably not. Would I use it for my children if I had no other options or seriously limited options? Yes, probably.
I do NOT have a problem with any of the staff at this location. We were pleased with our child's teachers. The Director and Assistant Director always seemed nice and friendly, but I had overheard them on a few occasions talking about other parents, staff, etc. when they thought no one was listening... I can get past that for good daycare, but it is unprofessional.
My issues lie with company policies. Sunrise/Tots Unlimited seems to be very much about their bottom line. You will find this with a lot of these daycare centers, unfortunately. The idea is to spend as little as possible and reap maximum profit. That's just how capitalism works, unfortunately. However, it is ultimately why we switched to another child care...
My child's room when she was enrolled had a few children with special needs-- I liked this because I want my child to be in a diverse group and know how to treat other children. However, in a room with 18 children and two adults, which is within the legal ratio for the age group, having three children with special needs seemed to stretch the teachers very thin. I was pleased with my child's teachers, but you could tell that they just did not have the support needed. There need to be additional staff for children who require a higher level of care; or ratios need to be lowered.
I did also have concerns about sanitation. Pink eye did run rampant here when my child was enrolled. My child contracted it twice. I understand that it is common in daycares, and knowing how little support staff had, I am sure that ensuring all children properly washed hands with soap was not possible.
I did also notice the room over legal ratio on a few occasions. I get that this happens, but once again, they need a couple extra staff members who can float from room to room to keep within ratios AND support children who have higher needs.
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