This is the first time I've ever been to this chain and I was not disappointed. For being downtown Toronto, it wasn't unreasonably priced, especially for how big the portions are. I got the chicken sandwich with cheese (medium). Medium was way too spicy for me. So I suggest that if you can't handle spice, get the sweet one.
Cons: The selection wasn't huge and the base topping is just tomato sauce. For every additional topping (such as cheese) is extra charge. So the only time you're ever gonna pay the price that's advertised (beside the chicken sandwich at least) is if you only get it with the sauce that comes on it.
Pro: the portions are huge, couldn't finish my onion rings (which are amazing by the way). Inviting atmosphere and also very fast service. Defiantly will be going there when I'm in that part of town again.