Giving them two stars because they do have a great selection of things in store. I should give them one star but because I've never had issues in store they get two, but the reason for the low review is because their customer service over the phone is beyond horrible! I called them four times within one hour trying to find an item to see if they had it in store. The first call they transferred me to a department and I waited for seven mins to only be hung up on. Second call they put me on hold for twelve minutes and I hung up, third time they put me on hold again for another ten minutes I hung up and a third time they did it again. That is just really unprofessional I shouldn't have to call four different times to get a simple answer of yes or no if you have an item in stock all you need to do it look it up in your system!