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| - If I could give this place ZERO stars, I definitely would. In fact, negative stars would be more appropriate. Let me explain.
1) Went to the washroom, there's a stream of dried up light brown residue over 30% of the washroom floor, stemming from the toilet plunger. Clearly someone tried to fix something and after they did, they didn't bother cleaning it up. I just walked in and walked out. I cannot. I was absolutely HORRIFIED.
1b) The waitress started taking our orders and after 3 orders she decided that it was a bad idea not to write it down so she runs downstairs to get pen and paper
1c) if you ever wonder if that little buzzer that's supposed to signal for service actually gets you any service ...well it doesn't. Pretty much pressed the thing 130000 times and nada. Don't waste your finger strength.
2) Ordered cheese katsu for $12.99 which isn't particularly a bargain. It came with a giant bowl of rice and some...soggy salad and lumpy salad dressing. The chicken katsu was so hard and overcooked, at some point in time I asked myself, is this deep fried beef jerky or something. After halfway though,my stomach just couldn't handle how much digestive power it's going to take to break down this crispy beef jerky so I just gave up eating it and started playing with my food. I pulled apart the cheese and breading and to my dismay, I started seeing little pieces of hair, around 1 inch each. AND THERE WERE MULTIPLE PIECES!!! HOW IS THAT EVEN POSSIBLE. Did someone just decide to shed on my dinner?!? As for the other menu items, nobody at our table sounded like a fan of the food.
3) Private room advertises karaoke but when we got there, they said that the machine is broken. For some reason I feel like it's just permanently broken but fine sure.
4) When it came to splitting a group bills, we'll you better make sure that at least you know how to do math. After everyone paid around $150 for drinks, they tell us that were short $100 and we had to show proof of payment. Unfortunately for some people who pay cash or just don't care to keep the reciept, then you're in trouble. After we all hashed it out and walked back to the cashier, they decided to tell us that they messed up and counted wrong. Well...I'm not even sure how to respond to that one.
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