Stopped in on a recent work trip to Charlotte. The decor is really lovely, and everyone working there seemed very friendly. I had a basic pedicure but they have several different spa options to choose from. I also had my nails done as an "SNS" manicure (also known as dip or powder at some places) and more than a week later, it still looks perfect. Wish this place was in my town, it would be my go-to!
Tip: you can park in one of several lots nearby, but there is 2-hour metered street parking just up the street and I had no problems finding a spot.