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  • - Staying at this hotel is like staying at a ghetto on the strip, it's not comparable to any of the hotels around! Be ready to have view towards a tall concrete wall which allows hardly to see any light! - The double bed was very springy, and every tiny movement was shaking the entire bed. So it was so uneasy to sleep two people on the bed. - There is no daily cleaning for the room, but only the change of towels. They say they clean on 3rd day, so if staying over a long weekend, forget about cleaning! - The Internet connection was not reliable - The hotel staff were not reliable and committed to their words, and are rude!! We had a room with the view towards the wall, and we were trying to change the room since first moment. They said there was no available room at all. Finally we asked them if we would be refunded if we changed the hotel. They said we would and there would be no problem, so accordingly we booked a room in another hotel and got back to the same receptionist asking for checkout and refund. But she said "sorry, I made a mistake". Long story short, we lost 130 dollar in cancelling our new reservation. The managers behaviour in handling the situation was very rude. Moreover, they only accepted to give us a different room when they saw we us keen on leaving, and not earlier! Anyway, we lost 130 dollars over their mistake and mislead, and they took no responsibility for that! - They made us sign a paper upon check in that if the final cleaning of the room takes more than 1:15 hours after checkout, they could charge us a big money (don't remember how much). I have been traveling a lot, but I had never seen such a condition in any hotels! The bottom line, we will never stay at this hotel again.
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