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| - I have been a regular at Atria's for a few years now. In the beginning, I thought this place was great! It used to be special. But lately, I have started to notice things are changing and I don't like what is happening here. Doesn't matter if we are visiting on a week day evening or weekend. While service is somewhat attentive, food seems to be an issue.
For example, during Atria's Oktoberfest, it took well over one hour to get our meals. It started with the dinner rolls. They didn't have any. The excuse? The Oktoberfest menu takes a lot of oven space. Later, we got some cold rolls. When we asked why the rolls were different, we were told that someone ran to the store to get them. As for our meals, mine was not cooked. I got the Schweitzer Schublig appetizer which was grilled sausage wrapped in a puffed pastry. The pastry was still doughy. It was so bad, I could not eat it.
On our most recent visit, we were greeted by a crabby hostess. She was downright surly. That day, we came in specifically for the Monday night special - Chicken Pot Pie. And at 6:15 pm, they were out of Chicken Pot Pie. So, instead, I got a bowl of wedding soup. The tiny meatballs and carrots were good, but the chicken was dry, even in broth. And it was so salty!
Another thing that is troublesome is the condition of the interior. It's getting worn and needs a refresh and a good cleaning. On our last visit, our booth cushions were very stained. This can affect your appetite.
Also, I do not believe that the staff has been properly trained. I have called in before to find out what the specials were and the person answering the phone said that she didn't know. No offer to check the menu. She just said she didn't know. Obviously management has lost interest in this place. And it shows.
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