I'm seeing lots of negative reviews, but I didn't mind it. I have the basic membership, (no towel service) so I guess if I paid more I'd be annoyed with some things. I found the ladies locker room to be clean. Showers were clean. Some staff are unfriendly, but oh well. Parking is sometimes hard in that strip mall, but that's nothing the gym can fix.
I liked the privacy of the rooms upstairs to train in. I don't attend the classes, but my cousin does. She said they're great.
Bring flip flops for the showers & steam room.