I always order from the drive-thru so I'm not sure what service is like inside. The drive is always pretty fast. I've never had a problem with my order at this location. I normally order the cake pops for my kids but I didn't this time because they still have loads of Halloween candy. I'm sure Dr. Thompson at the Children's Dental Center wouldn't be too happy with that! Anyway, they have pretty good pastries here as well. My macchiato isn't the best but I'm not picky. Friendly staff as well.