We are very disappointed with our family's experience at this petting zoo. All 6 staff members were hanging out taking selfies and having personal conversation while completely disregarding any and all guests walking in. We had questions about the animals roaming free but our questions were left unanswered by the staff. We all noticed the animals were a little on the aggressive side going after everyone's clothing and the staff didn't even notice or seem to care. Other zoo guests had questions as well and one of the zookeepers couldn't even give a knowledgable answer. As for the care of the animals, it didn't seem like they were in a pleasant living environment. It looked as though animal cruelty had been taking place. They had hardly any water, one animal had a nasty hole in it's side and they just looked miserable overall. Everything at Bonnie springs ranch was really cool, but the zoo is in desperate need of attention, care and improvements