I have very mixed feelings about this place. The food is very good, great fish and chips, wings, and the "comfort food" is amazing! However, this place has consistently terrible service. I eat here often for the food and I can honestly say I have never once had a good service experience.
On my most recent visit we waited 5 minutes for the host to even appear at the front desk. After we were seated someone brought us waters and it was 15 minutes until we tracked down a waiter to help us.
I observed the manager walking aimlessly around the restaurant ignoring the fact he had 1 waiter working every table inside and that his host kept walking to the back patio to fraternize which at one point caused a couple to give up waiting at the front desk and leave.
This experience isn't representative of every time I've been here but it is never much better.
Bottom line: the food is consistently pretty good but the service/management needs to be overhauled. Also, lay off the blasting of Irish folk music, I understand it's an Irish restaurant but it can be quite overbearing.