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  • My husband and I moved into our house at the end of February this year. The house needs many repairs, some of them being safety issues. First, our stove/oven didn't work when we moved in, so we contacted the company letting them know. A week later, somebody came out (I had to take time off of work because they wouldn't come out on weekends) and determined it needed a new part. The oven is from the 60s and they couldn't find the part, so a new one was ordered. Then the new one was delivered, but didn't fit in the island, so it couldn't be installed. After a month of constant phone calls, and having to take MORE time off of work, the owner came out and fixed it himself. Then we had a huge oven still in the box sitting in our kitchen for 3 weeks. We have had many problems with this company. We stayed home last Saturday so somebody could come out and take the shower door and frames off and put up a rod and curtain because the heavy glass doors fall off and it is very dangerous. So, they said from 7am-11a someone would come out. Nobody came. Nobody even called. And of course we can't call on Saturday because nobody is in the office. I work as a GM for 3 stores and I cannot always take off of work. My husband works full time and he cannot ever take off of work, so when something like this happens, it makes me want to pull out my hair I am a pretty patient person and I understand that things happen. But after 4 or 5 times of having to take off of work, or staying at home all day waiting for someone to make your home a safer place, I am 0retty fed up with this company. I feel like nobody cares. I would like to see how they would feel if the situation were reversed. Terrible company :(
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