Great service. I took a pair of pants in to have them taken in at the waist, and when I picked them up, they fit - but they were not quite as snug as I would have liked. The tailor took the time to look at them while I was wearing them and point out that, in fact, they appeared to be reasonably snug at the waist. However, when I said I wanted them tighter, he was happy to redo them at no charge. Now the pants are perfect!